A process that is hard to specify
Work with users to uncover the rules and exceptions while delivering small, useful improvements.
Embedded engineering & delivery
Forward deployed engineering services.
An engineer close to the work. A solution your team can use.
Some problems are hard to hand over in a brief. We work alongside your team, learn the process in its real setting and build the application, automation or integration with the people who will use it.
Your team and engineer build, review and improve together, then hand over working software and the knowledge behind it.
Illustrative engagement · Working arrangements agreed togetherHow we deliver this service
Keep discovery and engineering in the same conversation.
We agree a delivery outcome and working counterpart, observe real tasks and build from a shared backlog. Your users review small working changes as new rules emerge, while technical review, testing and knowledge transfer stay part of delivery.
Why work with us
We combine operational understanding with hands-on application and automation delivery. Working close to your users keeps their examples connected to implementation decisions. A shared backlog makes the effect of a new requirement visible before the next increment.
See our delivery processA good starting point if…
- The process is difficult to capture in a fixed specification.
- You need hands-on delivery alongside operations and your technical team.
- An application, AI workflow or integration needs frequent feedback from users.
See the work
The missing rule appears during the build.
Illustrative example · sample data, not client results.
01 / The problem
One order needs several dates
An order-review screen looks complete until a coordinator shows how one purchase order can have several delivery dates. That detail was absent from the brief.
02 / What we do
Revise the design with its users
The engineer works through the example with the coordinator, changes the proposed record structure and shows the revised screen to the technical owner. The backlog records the change and its priority.
03 / What you get
A reviewed increment and shared backlog
The next increment can represent split deliveries, with review notes and tests explaining the rule. The team sees what changed and chooses what to build next.
Step 1 of 3
This illustrates an engagement style. Working capacity, availability and remote or on-site collaboration are confirmed before an engagement.
Where it helps
When close collaboration changes the outcome.
AI inside an existing workflow
Bring the model, data, interface and system connections together with the people who will operate them.
An internal team that needs a builder
Work alongside your technical counterpart on a defined delivery outcome, with review and knowledge transfer built in.
What’s included
Stay close to the users. Carry the work through.
Discovery and engineering stay connected through a shared backlog, regular user feedback and working releases.
Learn beside the users
Observe daily tasks and inspect difficult examples. Keep the people with business context involved in technical decisions.
Maintain a shared backlog
Turn the outcome into small changes, prioritised with your owner. Record what new findings mean for the next release.
Build and review
Develop in the chosen environment with senior technical review, realistic tests and frequent user feedback.
Transfer the knowledge
Introduce releases with users and document decisions, code or configuration, operating responsibilities and remaining work.
What you receive
The delivery
and the checks.
What needs to work
Users can complete the agreed workflow, changes have been reviewed and tested, and the receiving team can find the code or configuration, operating notes and outstanding backlog.
- A shared process map and prioritised delivery backlog
- Working increments of the agreed application or workflow
- Reviewed code or configuration and test evidence
- Operating notes and practical knowledge transfer
- An agreed handover and next-step plan
The first conversation
Bring a problem and a working counterpart.
We’ll discuss the outcome, the people who hold the context and how often the work needs feedback. This establishes whether embedded delivery fits better than a defined project handoff.
Useful things to share
- A workflow or delivery problem
- A business owner and relevant technical contacts
- Collaboration, access and capacity requirements
The next decision: the initial delivery responsibility, collaboration model and scope needed to discuss an engagement.
Useful answers
Before you
commit.
How is this different from application development?
Application development describes what is delivered. Forward deployed engineering describes how we work: close to users, discovering and building together. The output can be an app, automation or integration.
Is this staff augmentation?
The engagement centres on a delivery responsibility and shared backlog. We define capacity, decision ownership, collaboration and handover together.
Does forward deployed mean on site?
It means close involvement with the customer’s work. Remote collaboration and any on-site work, location, overlap and travel are agreed for the engagement.
Do we need an engineering team?
You need an available business owner and access to system owners. We can assess collaboration with your engineers, providers or technical counterpart.
How do you manage changing requirements?
Use an initial backlog, working capacity and review points. New findings lead to visible priority or scope decisions before the next increment.
Let’s talk about your work
Keep the builder close to the work.
Discuss an embedded engagementBring the problem that is difficult to capture in a brief.
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