A demo needs a working process
Add the review queue, connections and failure handling needed to complete the task outside a controlled demonstration.
Rollout & adoption
AI implementation services.
Move your AI pilot into everyday use.
A promising pilot is a good start. Getting people to use it every day takes more work. We help close the technical gaps, prepare the team and introduce AI into a workflow someone owns.
Test the workflow, prepare the people using it and use feedback from the release to guide the next improvement.
Illustrative rollout · Release follows agreed checksHow we deliver this service
Close the gap between a pilot and daily use.
We review the pilot with its users and technical owner, identify the gaps and agree a limited release. We complete the workflow, test realistic cases and prepare practical guidance, then review readiness with the people who will operate it.
Why work with us
We can work on the application, automation and system connections as well as the rollout. That keeps technical fixes, user feedback and operating responsibilities in one implementation plan.
See our delivery processA good starting point if…
- You have an AI pilot that needs a clear path to production.
- Staff need training and a practical workflow around a new AI tool.
- You want a coordinated implementation spanning several services or teams.
See the work
An order-reading pilot meets everyday work.
Illustrative example · sample data, not client results.
01 / The problem
Everyday inputs expose the gaps
The pilot reads clean PDFs. During a team trial, a duplicate order and a scanned document reveal gaps in the review process.
02 / What we do
Test the exceptions with users
We add those cases to the test set, define duplicate handling and give uncertain scans a review route. Users practise correcting a draft and reporting a failed run.
03 / What you get
Evidence for a release decision
The release review has test findings, a named order-desk owner, working instructions and unresolved issues. Your team can decide whether to release, narrow the scope or test again.
Step 1 of 3
A rollout is a decision based on evidence. The scenario does not assume that the pilot passes or that adoption follows automatically.
Where it helps
Where a pilot needs help moving forward.
A team needs confidence
Test familiar examples, work through exceptions and give each user group practical guidance.
A release needs ownership
Agree who monitors quality, handles issues and makes the call on changes or wider rollout.
What’s included
Prepare the system and the people using it.
An agreed rollout with acceptance evidence, operating guidance, named owners and a support plan.
Review the starting point
Inspect the pilot, sample results and dependencies. Identify reusable work and the gaps preventing wider use.
Complete the working process
Address access, integrations, reviews and failures. Test with the people who will operate the workflow.
Help people use it
Walk each user group through familiar tasks, corrections and exceptions. Use their feedback to improve the experience.
Plan life after launch
Define quality monitoring, maintenance and support ownership. Release to a limited group before considering wider use.
What you receive
The delivery
and the checks.
What needs to work
Release criteria are reviewed, users have practical guidance, operational ownership is assigned and there is a route for reporting and resolving issues.
- Implementation and staged rollout plan
- Acceptance scenarios and release decision criteria
- Named owners and approval boundaries
- Training material and operating guidance
- Support scope and improvement backlog
The first conversation
Show us where the pilot stops.
We’ll review what works, where users get stuck and which technical or operational gaps stand between the pilot and everyday use.
Useful things to share
- The pilot and sample outputs or test findings
- The users and person responsible for release
- Known issues and support expectations
The next decision: what must be fixed or tested before a limited release, and who needs to be involved.
Useful answers
Before you
commit.
Can you take over someone else’s pilot?
We can assess the code or configuration, documentation and sample results first, then explain what can be reused.
What if we do not have a pilot?
We can discuss a first pilot and its delivery path. If the use case or investment decision is unclear, strategy consulting may come first.
What does adoption include?
Task walkthroughs, working guidance, correction and escalation practice, and a feedback route. Completing a training session alone does not establish adoption.
What support and timing can we expect?
We propose phases after reviewing the starting point and user groups. Monitoring, maintenance, availability and response expectations are defined in the support scope.
Let’s talk about your work
Turn the pilot into a working process.
Review your pilot’s next stepBring what you have built and the questions it has not answered.
What we’ll discuss ↑← All services